[WTF?] VMware ESXi 6.5 – “Cannot complete login due to an incorrect user name or password”

Hi Chappies,

Just few momenst ago I had a really dodgy issue with loggin to newly installed ESXi6.5.

I deployed it few days ago, after instalation I logged in by copying password to the VMware console from KeePass application – logged in to that box, configured SSH connectivity and done some additinal configuration. After that connected via PuTTY as well.

Today my colleague just came from holidays and tried to log in – he got following error:

esxi_65_badusernamepassword

I thought that he we have some sort of different KeePass DB versions – but no.

674487

I was not able to log in either! So I tried not to copy, but instead to type the password in the form field – same failure.

So, I went to the server room, and tried to log in directly to ESXi using KVM – and guess what? 🙂 All went well! So I came back to my desk, tried to log in by copy/paste credentials from KeePass – instant success!

The question that still remains in my head – and I hope VMware or someone from community might answer one day – is:

dafaq-happened

Anyone able to help in resolving the “(ES)X Files” riddle?

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One thought on “[WTF?] VMware ESXi 6.5 – “Cannot complete login due to an incorrect user name or password”

  1. Dude..found out, and you are the first to know it.
    its so ridiculous and a bug in installer.

    after installation, you can login to the host without ANY password. just leave blank and set a new one after this.

    and i got a guess why this happens.
    in older versions you were allowed to set any password. no you have to follow the security requierments.

    after the installation and logging in with blank password i tried to set it to “testtest123” ..wasnt secure enough…and for sure i used that one years.

    so the problem seems to be a password check bug between install and running system.

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